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1. Introduction

Welcome to roma96's Privacy Policy. This document explains how roma96 ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who access our online betting and casino platform at https://roma96.cam.

Your privacy is extremely important to us. We understand that when you entrust us with your personal and financial information, you expect that data to be handled with the highest standards of security and confidentiality. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your data.

By creating an account with roma96 or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policies, which together form the complete legal framework governing your use of roma96 services.

2. Information We Collect

roma96 collects various types of information to provide, maintain, and improve our services. The information we collect falls into the following categories:

2.1 Personal Information You Provide

When you register for a roma96 account, you voluntarily provide us with personal information, including:

2.2 Information Collected Automatically

When you use roma96 services, we automatically collect certain information about your device and usage patterns:

2.3 Transaction Data

We collect detailed records of all financial transactions you conduct on roma96, including deposit amounts, deposit sources (BCA, BRI, BNI, Mandiri, e-wallets), withdrawal amounts, withdrawal destinations, timestamps, and transaction statuses. This data is essential for processing your transactions, preventing fraud, and complying with financial regulations.

Data Category Purpose Legal Basis
Identity Information Account creation, KYC verification, age verification Legal obligation, contract performance
Contact Information Communication, account notifications, customer support Contract performance, legitimate interest
Financial Information Processing deposits/withdrawals, fraud prevention Contract performance, legal obligation
Usage Data Platform improvement, personalization, analytics Legitimate interest
Transaction History Account management, dispute resolution, compliance Contract performance, legal obligation

3. How We Use Your Information

roma96 uses your personal information for the following purposes:

3.1 Service Provision and Account Management

3.2 Verification and Compliance

3.3 Communication and Marketing

3.4 Platform Improvement and Personalization

3.5 Responsible Gaming

Important: roma96 will never sell your personal information to third parties for their marketing purposes. We only use your data to provide our services, comply with legal obligations, and improve your experience on our platform.

4. Data Storage and Security

roma96 takes data security extremely seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4.1 Encryption

All data transmitted between your device and roma96 servers is encrypted using SSL (Secure Socket Layer) technology with 256-bit encryption. This is the same level of encryption used by major banks and financial institutions. Your password is stored using one-way hashing, meaning even roma96 employees cannot view your actual password.

4.2 Server Security

Your personal data is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits. Access to our servers is restricted to authorized personnel only, and all access is logged and monitored.

4.3 Payment Security

roma96 does not store your complete bank account numbers or credit card details (if applicable). Payment information is processed through secure, PCI-DSS compliant payment gateways. We only retain the minimum information necessary to identify your payment method for withdrawal purposes (e.g., last 4 digits of account number, bank name).

4.4 Data Backup

Regular automated backups of user data are performed to prevent data loss. Backup data is stored securely and is subject to the same security standards as primary data.

4.5 Your Role in Security

While we implement robust security measures, you also play a critical role in protecting your account. You should choose a strong, unique password, never share your login credentials with anyone, log out of your account when using shared devices, and notify us immediately if you suspect unauthorized access to your account.

5. Data Sharing and Third Parties

roma96 does not sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers to deliver our services, including payment processors (for handling BCA, BRI, BNI, Mandiri, e-wallet transactions), game providers (for delivering slots, live dealer, and casino content), verification services (for conducting KYC checks), and cloud hosting providers (for data storage). These providers are contractually obligated to use your data only for the purposes we specify and to implement appropriate security measures.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities, including to meet national security or law enforcement requirements. This includes complying with Indonesian regulations applicable to online gaming operators.

5.3 Business Transfers

In the event roma96 is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

5.4 Fraud Prevention

We may share information with fraud prevention agencies and other online gaming operators to detect and prevent fraudulent activity, money laundering, and other illegal activities.

6. Cookies and Tracking Technologies

roma96 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content.

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit websites. They allow the website to remember your preferences, login status, and browsing behavior.

6.2 Types of Cookies We Use

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may limit your ability to use certain features of roma96.

7. Your Privacy Rights

As a roma96 user, you have the following rights regarding your personal data:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. This includes your account details, transaction history, and communication records. You can request this information by contacting our customer support team.

7.2 Right to Correction

If any of your personal information is inaccurate or outdated, you have the right to request corrections. You can update most information directly through your account settings, or contact support for assistance.

7.3 Right to Deletion

You may request deletion of your personal data, subject to certain legal exceptions. For example, we are required to retain transaction records for a specified period to comply with financial regulations. After closing your account, we will delete or anonymize your data in accordance with our data retention policy.

7.4 Right to Object

You have the right to object to certain types of data processing, such as direct marketing. You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing communication or by adjusting your account preferences.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.

8. Data Retention

roma96 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

roma96 primarily serves Indonesian players, and your data is processed within infrastructure designed to comply with Indonesian standards. However, some of our service providers (such as cloud hosting providers and game studios) may be located outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual data protection clauses and adherence to international data protection standards.

10. Children's Privacy

roma96 services are strictly for individuals aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we discover that we have inadvertently collected data from a person under 21, we will immediately delete that information and terminate the associated account. If you believe a person under 21 has created an account with roma96, please contact us immediately.

11. Changes to This Privacy Policy

roma96 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. If changes are significant, we will notify you via email or through a prominent notice on our platform. Your continued use of roma96 services after such notification constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how roma96 handles your personal data, please contact our Data Protection team:

For general customer support inquiries (account issues, deposits, withdrawals, bonuses), please use our 24/7 live chat feature available through your account dashboard.

Our Privacy Commitments to You

SSL Encryption

All data transmitted between your device and roma96 servers is protected by 256-bit SSL encryption, the same standard used by banks.

No Data Sales

We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays confidential.

KYC Protection

Identity verification documents (KTP, proof of address) are stored securely and accessed only by authorized verification personnel.

Private by Default

Your betting history, transaction records, and account details are never publicly visible or shared without your explicit consent.

Control Your Data

Access, correct, or delete your personal information anytime through your account settings or by contacting our support team.

Opt-Out Anytime

Unsubscribe from marketing communications with one click. We respect your preference immediately with no questions asked.

Questions About Your Privacy?

Our team is here to help you understand how we protect your data

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